How do I place a bid for an auction item?
You must be a registered and logged in user to place a bid for an item on the site.
Once logged in, just visit the page of the item you are interested in and enter the amount that you are willing to pay for the item in the box which represents the dollar amount in USD currency and then select the "Make A Bid" button. The amount you enter is the amount of your new bid. The site will let you know if your bid is not high enough and then you can rebid. You will also be notified via e-mail whenever you are outbid.
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How do I cancel a bid for an auction item?
If you have made a bid on an item by accident or bid too high and want to retract it, please submit a support ticket to us here or send an E-mail to: support@sweeky.zohodesk.com as soon as possible with the link to the auction that you want your bid ...
Can I buy an item before waiting for bidding to end?
You must be a registered and logged in user to bid on an item on the site. The site does not currently allow for auctions to be ended before before the date and time the seller chose.
Why was I banned from the site?
The top reason for being banned from the site is if you won an item but then did not pay for it. When you place a bid or select Buy Now on an item, you are committing to purchasing the item from the site at the price you entered. If the auction ends ...
How can I ask a seller a question about their item?
You may send a message to a model to ask about an item she is selling on the site by going to an item that you are interested in, and then selecting the "Ask a question" button. This will send a message directly to the model about the item, and you ...
I tried to place an order but my payment was declined?
There are a few reasons your payment may not have gone through. Please double check that all the information you typed for payment is correct and that you have enough funds available on the card. It is also possible that your bank declined the ...