I tried to place an order but my payment was declined?
There are a few reasons your payment may not have gone through.
Please double check that all the information you typed for payment is correct and that you have enough funds available on the card.
It is also possible that your bank declined the transaction if it suspects it is an unusual transaction for you to make or because it sees it as a foreign transaction.
Make sure to check any notifications your bank may send you if they ask you to verify the transaction.
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How long does it take to receive my order?
Sweeky is a marketplace and as such, all items are shipped directly from each seller, so shipping time and method can vary depending on their schedule. Generally, most models ship the item to winners within a few business days to a week of your ...
What do I do if I have not received my order?
Sweeky is a marketplace and as such, all items are shipped directly from each seller, so shipping time and method can vary depending on their schedule. Most sellers are good about shipping your items to you within a few days to a week of your ...
What payment methods do you accept?
When you complete checkout on the site, you will receive an invoice via e-mail with the online payment options. We accept all major credit cards.
How do I place a bid for an auction item?
You must be a registered and logged in user to place a bid for an item on the site. Once logged in, just visit the page of the item you are interested in and enter the amount that you are willing to pay for the item in the box which represents the ...
Why was I banned from the site?
The top reason for being banned from the site is if you won an item but then did not pay for it. When you place a bid or select Buy Now on an item, you are committing to purchasing the item from the site at the price you entered. If the auction ends ...