How long does it take to receive my order?

How long does it take to receive my order?

Sweeky is a marketplace and as such, all items are shipped directly from each seller, so shipping time and method can vary depending on their schedule.
Generally, most models ship the item to winners within a few business days to a week of your successful payment. In most cases, your order status will be updated with a tracking number when the model ships the item.
Please allow at least one to two weeks to receive your items within the United States, and one to two months to receive your items internationally.
If it has been over a week after your paid for the item and you have not received any update and the item, please select the "Ask a question" button on the order you have a question about to send a message to the seller.



    • Related Articles

    • What do I do if I have not received my order?

      Sweeky is a marketplace and as such, all items are shipped directly from each seller, so shipping time and method can vary depending on their schedule. Most sellers are good about shipping your items to you within a few days to a week of your ...
    • I tried to place an order but my payment was declined?

      There are a few reasons your payment may not have gone through. Please double check that all the information you typed for payment is correct and that you have enough funds available on the card. It is also possible that your bank declined the ...
    • What payment methods do you accept?

      When you complete checkout on the site, you will receive an invoice via e-mail with the online payment options. We accept all major credit cards.
    • How do I cancel a bid for an auction item?

      If you have made a bid on an item by accident or bid too high and want to retract it, please submit a support ticket to us here or send an E-mail to: support@sweeky.zohodesk.com as soon as possible with the link to the auction that you want your bid ...
    • How do I delete my account?

      To delete your account, please visit the "settings" page when logged in to your account on the site. This will send a request to us to delete your account. Please be sure not to request deletion if you have any outstanding orders on the site, as we ...